PLEASE READ THESE TERMS OF SERVICE CAREFULLY!
Scope of Use
By using these websites, you represent that you are at least eighteen (18) years old.
Certain areas of these websites contain personal web pages or profiles, forums and other interactive features that allow you to submit, post, or transmit to other users (hereinafter, “submit”) content on or through the website(s). You acknowledge that you are responsible for any content you submit on or through the website(s), including its legality, reliability, accuracy and appropriateness.
You agree that by submitting content:
The content is your original work, you own the content or you have permission from the owner of the content to submit such content to the website(s);
You will only submit content that complies with applicable law and you will not submit content that is abusive, defamatory, obscene, infringing, threatening, repetitive, or otherwise inappropriate, or that contains any viruses or other software that may adversely affect the operation of another's computer;
You understand and agree that such content will be deemed non-confidential; and
You grant to HTP the irrevocable right to use, copy, modify, publish, perform, transmit and display such content via any media for any purpose whatsoever, and waive any moral rights you may have in such content.
Any content and/or opinions posted to the website(s), and all articles and responses to questions and other content, other than the content provided by HTP, are solely the opinions and the responsibility of the person or entity submitting them and do not necessarily reflect the opinion of HTP. HTP is not responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the website(s).
HTP has the right to remove or refuse to post any user content for any or no reason in our sole discretion. However, HTP cannot review all material before it is posted on the website(s), and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party.
Access to Member Services, Website User Portals and Termination of Access:
In order to obtain access to the Member Service/User Portal portions of our website(s), you must be a current member and insert your user name and password. You agree that you will be responsible for maintaining your user account as confidential and for any activity that occurs as a result of your enabling or permitting another person or entity to use your account. You agree to immediately notify us in the event that (i) your account is lost or
stolen, or (ii) you become aware of any unauthorized use of your account or of any other breach of security that might affect the Website. HTP is not responsible for any loss or damage arising from your failure to comply with the provisions of this Paragraph.
You acknowledge and agree that HTP may terminate your access privileges and remove and discard any content without notice to you for any reason, including without limitation, if (i) HTP believes that you have violated any provision of this Agreement, and/or (ii) you have otherwise acted or failed to act in any manner that HTP deems objectionable. You agree that any termination of your access to the website(s) shall not result in any liability or other
obligation of HTP to you or any third party in connection with such termination.
these websites and its content are protected by copyright, trademark and other applicable United States and international laws. These websites include proprietary information and material, including graphics, audio/video clips, and editorial content, that is exclusively owned by HTP. This information is protected by all applicable intellectual property laws, including but not limited to trademark and copyright laws. As a condition of your access to these sites, you agree to not use any such proprietary information without the express written consent of HTP.
Refunds and Fees
Refunds for the HTP are strictly governed by the Terms and Conditions set forth upon enrollment in our programs and membership. Except where expressly stated, nothing in these Terms and Conditions modifies or otherwise alters those provisions.
Healing Touch Class Refund Policy:
Healing Touch Program (HTP) Satisfaction Guarantee
If within seven days of attending an entire Healing Touch class and using the skills that you learned either on yourself or another, if you don’t feel that you have received any value, you may get your money back. Write to the HTP office within 10 days of the end of your class and explain your experience and we will gladly refund your tuition.
HTP Class Instruction: All HTP classes are taught by a Healing Touch Certified Instructor (HTCI) who is certified and authorized to teach the class. Classes are sponsored in two ways:
1. HTP Sponsored Class where HTP handles all class logistics and hires an HTCI to teach the class.
2. Independent Class where the HTCI handles all class logistics and teaches the class.
Independent HTP classes are sponsored and offered by Healing Touch Certified Instructors (HTCIs) to provide authorized training in the HTP classes. These classes are offered independent of HTP and are provided under agreement with HTP and according to the HTP class guidelines. The Independent instructor is responsible for the financial administration of their independent classes, including class refund policies.
Independent Class Refund Policy
Cancellation and refund policies are at the discretion of the Independent Instructor for their classes. No student refunds for Independent Classes will be given by HTP. Cancellation and refund policies for Package students are described in the Package Cancellations section.
HTP Sponsored Class Registration and Payment Policy
Registration includes a Tuition cost and may include a Room and Board or Retreat Center cost. All payments will be applied to the total amount due for the class. Classes must be paid in full or be participating in an HTP payment plan two weeks prior to the start date of the class or the students may be withdrawn and refunded.
HTP Sponsored Class Cancellations Requests
Cancellation requests by the student must be in writing, be received two weeks prior to the class start date and must contain the registrant's name, address, phone, email, class dates and location. Cancellations should be emailed to [email protected], or mailed to the HTP office 15439 Pebble Gate, San Antonio, TX 78232. For Refund Request please print and submit this form: Student Transfer/Refund Form.
HTP Sponsored Class Refund Payments
For payments made to HTP via credit card within the previous 90 days, the refund will usually be in the form of a credit to the same card. Refunds will be less any associated fees resulting from the method of payment (i.e. credit card charges). After 90 days, the refund will be paid by check. If the tuition was paid by check, the refund will also be paid by check. HTP will mail refund checks to the registrants address as it appears on the cancellation request.
HTP Sponsored Class Refund Policy
1. Workshop Style Classes (Retreat center lodging not offered) Student cancellations must be made at least 48 hour prior to the start of the class with written notification provided to HTP. A cancellation fee of $100 applies to any class that is registered for and not attended without 48 hours notification prior to the start of the class. Students may still register for another class after the above cancellation fee has been paid.
2. Retreat Style Classes with required lodging (Level 4 and Level 5 Classes) Class cancellations made prior to two weeks (14 days) before the earlier of either the scheduled class date or the retreat center cutoff date (as noted in your confirmation letter) are eligible for a full refund.
For cancellations made after two weeks (14 days) prior to the earlier of the class or retreat center cutoff date, the registrant has a choice between the following options:
A. Transfer the full tuition to another scheduled class, and pay for any retreat center costs that result from the cancellation or transfer. The rescheduled class must be within one year of the cancellation date.
B. Receive a refund of the full tuition less a $100 administrative charge plus any charges from the retreat center incurred as a result of the cancellation.
Cancellations received after the class starting date are subject to forfeit, except in the case of extenuating circumstances. Extenuating circumstances, such as a death in the family, visit to the emergency room, etc. must be submitted in writing and must be approved by HTP.
Class Package Cancellations
Class Packages are nonrefundable after 30 days from the date of purchase.
Prior to taking classes you may get a full refund (within 30 days). After taking classes, you may get a refund less the full retail price of any classes taken. A cancellation fee of $100 applies to any class that is registered for and not attended without 48 hours notification to HTP and the instructor prior to the start of the class for level 1-3 classes. A cancellation fee of $200 for less than two weeks cancellation notice for Level 4 and 5 classes.
Students may still register for another class after the above cancellation fee has been paid.
Cancellation/Rescheduling of HTP Sponsored Classes
HTP reserves the right to reschedule or cancel any class or related event(s) in our sole discretion. In the event that HTP cancels or reschedules a class, the student may transfer and apply the class tuition and any room and board costs paid to HTP to another scheduled HTP class or may request a full refund of the class tuition and room and board paid. HTP is not responsible for, and will not reimburse, travel costs including airline tickets, hotels costs (other than HTP provided room and board costs), or any other costs or expenses the registrant may incur as a result of the cancellation or change. HTP reserves the right to change any instructor for any class or event without notice.
Healing Touch Program management reserves the right, at its discretion and without explanation, to keep a person from registering for a class or to require a participant to leave a class. Any refunds will be handled on a case by case basis by the discretion of the management team.
All physical items being returned must be complete of all parts and accessories (if applicable), and be in original and unused condition. The item(s) being returned must be shipped back to HTP within thirty (30) days of the date of delivery. You are free to select the postal courier of your choice and you are responsible for return shipping costs. If all of these conditions are satisfied, HTP will refund the value of the returned item(s) in US Dollars, sales tax included, less our original shipping costs. We will not issue any refunds for returns that do not satisfy all of the conditions indicated above; provided, however, that you will have the option to request within thirty (30) days of being notified that you are not entitled to a refund that the item(s) be shipped back to you, at your own cost (you pay the return shipping costs), in the condition in which the item(s) were received by HTP.
Because we want to maintain the highest level of customer satisfaction and constantly improve our products and programs wherever possible, we may seek input from customers who have submitted a refund request through a short telephone call to understand why the refund was requested.
HTPA Membership Refunds
Refunds are available based on the remainder of your membership year. If a refund is applicable, it will be issued in the form of a credit back to the same payment method used to make the original purchase on the Site less any associated fees resulting from the method of payment (i.e. credit card charges).
Insurance bought through your HTPA membership: once your insurance application has been approved we are unable to offer any refunds on your insurance policy or HTPA membership. The insurance issues you a certificate which is good for the entire period of time specified on it, so refunds are not available for this insurance.
Healing Touch Certification Refunds
Payment is processed at the time of registration for the certification application being submitted. Most applications have a non-refundable application feeas either a portion of or the entire payment. The application fees, including the non-refundable portion, are listed in the application packet you download and are subject to change without notification. If a refund is applicable, it will be issued in the form of a credit back to the same payment method used to make the original purchase on the Site less any associated fees resulting from the method of payment (i.e. credit card charges). The time that it takes for a refund credit to appear on your account may vary based on the form of payment used.
Healing Touch Integrative Care Refunds
Any Healing Touch class refunds will follow the Class Refund Policy as listed above. Any services contracted by HTICP may receive applicable refunds according to the contract between HTICP and the organization/individual receiving the service. Any refund that would be issued in the form of a credit back to the same payment method used to make the original purchase less any associated fees resulting from the method of payment (i.e. credit card charges).
These websites may contain links to websites operated by third parties. HTP provides links to other websites as a convenience to users, and access to any other sites linked to this website is at your own risk. Such linked websites are not under the control of HTP, and HTP is not responsible or liable for any loss or damage that may arise from your use of them. Links to other websites do not imply HTP's endorsement of any content, advertising, products or other materials on or available from such sites.
Unless otherwise set forth in a written agreement between you and HTP, you must adhere to HTP's linking policy as follows: (i) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with HTP's names and trademarks, (ii) the link must "point" to the root domain name of the HTP website and not to other pages within the website, (iii) the appearance, position and other attributes of the link may not create the false appearance that your organization or entity is sponsored by, affiliated with, or associated with HTP, (iv) when selected by a user, the link must display the website on full-screen and not within a "frame" on the linking website, and (v) HTP reserves the right to revoke its consent to the link at any time and in its sole discretion.
These websites may require you to register or obtain a password prior to permitting access to the website(s) or certain services available on the website(s). You are responsible for maintaining the confidentiality of your registration information and password, and for all uses of your password, whether or not authorized by you.
These websites, its content and any services obtained through the website(s) are provided to you on an "as is" "as available" basis, without warranties of any kind, and HTP hereby disclaims all warranties, either express or implied, statutory or otherwise, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. Neither HTP nor any person associated with HTP makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the website, its content or any services obtained through the website(s). Without limiting the foregoing, neither HTP nor anyone associated with HTP represents or warrants that the website(s), its content or any services or items obtained through the website(s) will be accurate, reliable, error-free or uninterrupted, that defects will be corrected, that the website(s) or the server that makes it available are free of viruses or other harmful components or that the website, its content or any services obtained through the website will otherwise meet your needs or expectations.
The above exclusions may not apply in jurisdictions that do not allow the exclusion of certain implied warranties.
Limitation of Liability
In no event will HTP, its licensors or content providers be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the website(s), any content on the website(s) or any services obtained through the website(s), including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. Use of these websites, its content and any services obtained through the website(s) is at your sole risk.
You agree to indemnify and hold HTP, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against HTP, by any third party due to or arising out of or in connection with your use of the Site(s).
Location, Governing Law and Jurisdiction/Arbitration
HTP is based in the state of Texas in the United States. HTP makes no representation that the information in the website(s) is appropriate or available for use in other locations, and access to this website(s) from territories where the content of these websites may be illegal is prohibited. Those who choose to access these websites from other locations do so on their own initiative and are responsible for compliance with applicable local laws.
Waiver and Severability
Questions and Concerns
These websites is operated by Healing Touch Program, 15610 Henderson Pass #70070, San Antonio, TX 78232
Any feedback, comments, requests for technical support and other communications relating to the website should be directed to: [email protected]